 | I have multiple orders that I want shipped to the same place. |  |
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If you are placing multiple orders that you want shipped to the same location please prepare all the orders and have them ready to upload. Upload each order but wait to complete payment until the shopping cart of your last order which should contain al |
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| I want the same item shipped to different locations. | |
| If you want to order the same file and have it shipped to different locations for example one calendar to yourself and one calendar to friends or family there are two options.
1. Upload the file multiple times. Each time specify quantity and a diffe |
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| I need to remove images from a gallery I already uploaded. |  |
| If you have uploaded a gallery and your client has requested that some of the images be removed for any reason please use the following steps.
1. Open the project file that you originally uploaded the gallery with.
2. Remove the images requested f |
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| I have an account. Why can't I charge to it? | |
| When you set up your account with Digilabs and have your credit card on file you have only authorized certain types of charges. In order to charge to your account with Digilabs you will want to download and fax us the form available in our "Downloa |
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| I have entered my resellers number but am still being charged tax. | |
| Digilabs is required to have proof of a valid Resellers permit on file. To submit this information to us please download the form available in our downloads section and fax the information to us. Once we have received this information you will receive |
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| My Software Key Isn't Working. | |
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If you have purchased a key for our software and the key is not working please check the following information.1. If you are typing in the key this is the most common problem. Copy the key from the e-mail that you received using ctrl+C. |
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| I lost my software key. | |
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If you have lost the key for the software activation please submit a ticket to our support department stating the situation including the following information:Full NameE-mail at time of purchaseAddress of PurchaserOn |
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| Minimum System Requirements | |
| Minimum system requirements for the DigiLabs software:
PC: Microsoft Windows 2000 or Later with Java 1.5 or more Installed.
Mac: Mac OSX 10.4 (Tiger) or Later with Java 1.5 or more Installed.
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